Booking conditions

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Booking conditions

Number of travelers:

The minimum number of travellers on each trip is 4 and the usual maximum number is 7 plus the guide or 14 with two guides.

Travel:

Because other birding tours normally carry the cost of the airfare and are not necessarily the cheapest, Spainbirds Nature Tours asks the customer to book the flights independently to Madrid, Málaga, Seville, Santander or any other specified airport where the trip starts and ends. This gives you the customer, greater flexibility in terms of choosing the flight and return leg of your journey home (flights and/or other means of transport) specific airport departures, times to suit you, special offers and carrier companies. Spainbirds Nature Tours is a licensed tour operator (CICMA 2517) which is allowed to book flights for our clients, please don’t hesitate to letting us know if you prefer that we book your airline tickets for you. The meeting point for customers will be the corresponding local airport depending on the trip selected.

Ground transport:

We always use comfortable, modern air conditioned minibus or people carrier. All our vehicles comply with the current EU safely legislation. Notice please that we don’t charge any fee to transport people, and our incomes are applied as a trip organizer and wildlife guide services but never as professional drivers. 

Accommodation & food:

Accommodation is carefully chosen by Spainbirds Nature Tours to offer the customer a good quality standard of hotel or fully equipped country inn next to the birding areas. We ensure that all rooms are en suite and price includes usually full board (breakfast, picnic lunch and evening meal + red wine & water unless other board conditions are applied). For those who require a single room they will have to pay the corresponding supplement, which will depend on the chosen itinerary shown in the tours section of our web site or current brochure.

Dates:

Since the groups are usually small, the journey dates may occasionally be fine tuned to meet the needs of all interested parties but will never be changed if the flights have been already booked.

Insurance:

It is highly advisable to take out a personal insurance policy before leaving your country. Please let us know the name of your company insurance before travelling. For information of all travellers Spainbirds Nature Tours has its own civil liability insurance through REALE SEGUROS, policy number 1331100001899/0, covering damages to third parties to a maximum of 1,800,000 Euros. As travel agency licensed by the Spanish Turism Board all our clients will be traveling covered by a basic travel insurance, but which might not be enough to cover certain personal or items damages.

In addition to your personal Travel & Medical Insurance, do bring (and carry with you when out and about) your up to date European Health Insurance Card (EHIC) – they only last 5 years! If you still have one of the older forms (E111) then it needs to be changed to this new card.

Note for UK travelers: You do not have to pay for an EHIC, which can be obtained or renewed free of charge by calling 0300 3301350 or applying on-line at www.ehic.org.uk. This is a secure site that diverts to the correct page within the main NHS.UK website. The cards are valid for five years, after which they can be renewed, again, free of charge. Please notice that the new Brexit situation will make to all cards expire after December 31, 2020!!!

How to book a tour to Spain:

To book our services you need to make a written confirmation by letter or email or fill our booking form available on our web site, plus paying € 450 as deposit for all the Spain tours. Deposits for our overseas tours are showed in the literature related to every tour.

The rest shall be paid to Spainbirds Nature Tours by wire transfer or  credit card, at the latest 60 days before the journey starts. The price includes guide services, accommodation, all meals, ground transport and fuel. Customers are entitled to cancel their bookings at any moment, but on the following terms:

  1. If the cancellation is made between booking and 60 days before the start of the trip they will forfeit the deposit or, if preferred, it will be kept for future tours run by Spainbirds Nature Tours with an expiration date of ONE year.
  1. If the cancellation is made between 59 and 31 days before the start of the journey they will forfeit 50% (where the deposit would be also included) of the total amount paid to Spainbirds Nature Tours.
  1. If the cancellation is made within 30 days of the start of the journey they will forfeit 100% of the total paid.

 Any breach of the above instalments or unjustified delays in paying them will automatically lead to cancellation of the booking, the above mentioned rules then being applied. The post-cancellation sum of money to be reimbursed will be sent by wire transfer. All amounts paid must be done by bank transfer to our account on OPENBANK (details will be sent to you once you confirm booking).

If you agree these booking conditions please then fill and send us your booking form

*Every of our overseas tours has its own booking conditions since all international and domestic flights are usually included in the price. If you are interested to fly from your home country and not meeting the group in Spain please let the office know this issue to find the most suitable alternative for both sides. You will be able to find our terms and conditions for the overseas tours in the pdf file linked in the literature of every tour.

SPAINBIRDS NATURE TOURS is a travel agency lincesed by the Spanish Tourism Board with number CICMA 2517